Privacy Policy - Infosynch Software Solution

Infosynch Software Solution ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website or our software solutions, including Transact-M, and related services (collectively, "Services").  

1. Information We Collect:

We may collect the following types of information:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and company information.  

• Usage Information: We collect information about how you use our Services, including your IP address, browser type, operating system, and pages visited.

• Transaction Information: If you use our banking software, Transact-M, we collect transaction data as necessary to provide the service. This may include account numbers, transaction amounts, and timestamps.

• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities and preferences.  

2. How We Use Your Information:

We may use your information for the following purposes:

• To Provide and Maintain Our Services: To deliver the Services you request, including software functionality and customer support.  

  
  

• To Improve Our Services: To analyze usage data and improve the performance and functionality of our Services.

• To Communicate with You: To send you updates, newsletters, and promotional materials.

• To Ensure Security: To protect our Services and users from fraud and unauthorized access.

• To Comply with Legal Obligations: To comply with applicable laws and regulations, including RBI guidelines.

3. Disclosure of Your Information:

We may disclose your information to:

• Service Providers: Third-party vendors who assist us in providing our Services.

• Business Partners: Partners who offer complementary products or services.

• Legal Authorities: When required by law or to protect our rights and safety.

• In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of assets.

4. Data Security:

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Access to Transact-M is restricted to authorized IP addresses for enhanced security.  

5. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For Transact-M transaction data, we adhere to RBI guidelines for data retention.  

6. Your Rights:

You may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request that we correct any inaccuracies in your personal information.  

• Deletion: You can request that we delete your personal information, subject to legal obligations.  

• Opt-Out: You can opt-out of receiving promotional communications from us.

To exercise these rights, please contact us at the details provided below.  

7. Children's Privacy:

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.  

9. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:  
Infosynch Software Solution
New Diamond Nagar, New Sahakar Nagar, Kharbi, Nagpur - 440024
Email: info@infosynch.in
Phone: +91 95031 11474

10. Governing Law:

This Privacy Policy shall be governed by and construed in accordance with the laws of India.